All content on these pages are related to the latest supported release of the Go Connect client.

Merlin Business Software

Integration Type

Client Add-in

Add-in Classification

Controlled

Product / License Type

CRM

FOR BOTH STANDARD AND CONTROLLED, ALWAYS CHECK THE ADVISORY SECTION FOR ADDITIONAL CHARGES OR EXCEPTIONAL CONDITIONS THAT MAY APPLY.

Application Information

Manufacturer:

Merlin Business Software Ltd

Application:

Merlin Business Software

Market:

Logistics/ERP

Supported Features (related to latest supported release)

Address Book Search:

Click to dial via Go Connect:

Click to dial via business application:

Caller details preview:

Manual screen pop:

Auto screen pop:

Automatic call activity logging:

Manual call activity logging:

Additional features

Integration with Notes

Notes / Advisories

Please enquire with your service provider to find out more about the features supported for this integration.

Must have direct involvement of Merlin Business Systems. Additional charges from Merlin Business Systems will apply.Remote Desktop / Citrix environments are not supported.

If the integration supports caching, please note that cached integrations support up to 30,000 contacts. The live mode method would need to be used for larger directories. Performance will then be determined by a number of additional factors including network speed and application API specification.

Other Information

Operating System:

Windows

Installation Options:

Mandatory remote installation required.

References

  1. Merlin Business Software (Product Website)